Questions about the Corona Virus

17 March 2020

Wunderland Kalkar will be closed until 19 April 2020

Wunderland Kalkar will be closed until 19 April 2020. This measure is on the order of the German government to prevent further spread of the coronavirus.

The welfare of our valued guests and employees is paramount. In order to combat this virus together, we are forced to take this very serious measure. The understanding and support of our guests and employees is heartwarming. Our thoughts go out to all caregivers and people affected by the coronavirus. We wish them all a lot of strength.

Frequently asked questions:

I have booked a stay with arrival before April 19, 2020 in Wunderland Kalkar, can I change this free of charge?
- We offer you the possibility to change your booking to another date free of charge. Should the date you select be more expensive than the date you already booked, these additional costs will still be charged.

If a cancellation insurance has been booked, a doctor's certificate can be used to cancel and the costs will be refunded.

Do you still want to cancel and do not have cancellation insurance? Then the normal cancellation conditions apply.

In all the above cases, please contact the reservations department on 0049-2824-9100 or via booking@wunderlandkalkar.eu. Keep your booking number at hand!